Random Howse Policies & Terms of Service

Privacy Statement

Random Howse is committed to protecting your privacy. Please read the Random Howse Privacy Statement below  for additional details about particular Random Howse services that you may use. This Random Howse Privacy Statement applies to data collected by Random Howse through its website and services, as well as its offline product support services. It does not apply to those Random Howse services and products that do not display or link to this statement or that have their own privacy statements.

COLLECTION OF YOUR PERSONAL INFORMATION

 We may ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or rent our facility, we will ask for additional information, such as your credit card number and billing address, that is used to create a Random Howse billing account.

We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with Random Howse sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.

When you receive newsletters or promotional e-mail from Random Howse, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

In order to offer you a more consistent and personalized experience in your interactions with Random Howse, information collected through one Random Howse service may be combined with information obtained through other Random Howse services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

USE OF YOUR PERSONAL INFORMATION

Random Howse collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences. We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Random Howse and its affiliates.

SHARING OF YOUR PERSONAL INFORMATION

Except as described in this statement, we will not disclose your personal information outside of Random Howse and its controlled subsidiaries and affiliates without your consent.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Random Howse; (b) protect and defend the rights or property of Random Howse (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Random Howse services or members of the public.

SECURITY OF YOUR PERSONAL INFORMATION

Random Howse is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

COLLECTION & USE OF CHILDREN’S PERSONAL INFORMATION

RandomHowse.com and Random Howse services are intended for general audiences and do not knowingly collect any personal information from children.

We encourage you to talk with your children about communicating with strangers and disclosing personal information online. For additional information about how to use the internet safetly, we recommend that you and your child visit the online safety resources posted at Microsoft.com.

PRIVACY STATEMENT CHANGES

Occasionally this privacy statement may be updated to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date at the top of this statement. If there are material changes to this statement or in how Random Howse will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Random Howse is protecting your information.

CONTACTING US

Random Howse welcomes your comments regarding this privacy statement and any other concerns you may have. Please email comments, questions or concerns to april@randomhowse.com